Your product may be out of this world. But if your customer service is not up to scratch, whether you’re unreliable, unhelpful, or hard to get in touch with, the hard fact is, is that you’re going to lose customers. And that’s why investing in quality customer service is one of the most valuable factors … Read more
You’re doing something most people don’t have the courage to do. You’ve spent so much time on this. You’ve taken risks and made sacrifices, all for something with no guarantee of working. This makes you feel vulnerable. The initial excitement passes and the fear kick in: Have I made a mistake? Why am I not … Read more
Starting a business is incredibly exciting – you have so much impact on the direction your company takes if you’re at the reins from the very beginning. But when you’re a little fish in a big pond, it can be hard to compete with more established companies. After all, they have access to all kinds … Read more
Motivating employees is one of the biggest headaches of management. Especially in larger organizations, it’s easy for new hires to feel detached from their workplace. It’s an easy mistake to view this problem as striking a balance between being “too soft” and “too hard”. Motivated employees care about the success of the wider business because … Read more
We all live in a busy world that often seems to zap the energy right out of our bodies. Whether it’s from being overworked, underpaid, undervalued, or overstressed, we rarely allow ourselves time to revitalize ourselves and recharge our batteries. Studies have shown that a toxic work culture that creates conflict in our lives can … Read more
The efficiency of a small business’s operations is essential to success. Time, money, and even resources like products and office space are precious, and inefficiency can lead to excessive and costly waste. There are lots of ways to streamline and organize your operations to ensure optimal productivity. Use these methods to get the most out … Read more
In a world where working from home is increasingly common, it is also more common to experience a lack of online storage and unreliable technology. In order to reduce stress, minimize technological hiccups and better your business overall – there are some changes you can make. Read these three tips to find out how you … Read more
Traversing the business landscape means that you will encounter several challenges. Some of these are simple tasks that need to be overcome in some fashion. Others, for a variety of reasons, can be much more difficult to tackle, especially if your business does not have a systemized approach. While you could just outsource the issue … Read more
Managing a commercial construction project requires a meticulous approach. These construction projects require lots of resources and preparation before development begins. The project’s success relies on paying attention to the details, which allows every step of the construction process to go smoothly. A commercial construction project is often led by a project manager, who will … Read more
When we commit to upholding health and safety standards, it’s a collaboration between all stakeholders to do their part. An employer relies on the employee and vice versa. Any compromise in health and safety can mean downtime, injuries, liabilities, and sometimes worse. To anyone working in a setting that could be described as unsafe or … Read more